How long does a 'Pick 3' purchase take to be added to the library?

[JonBiz]

Hi all,

I purchased a Pick 3 bundle this morning, but am not seeing the new synths in my account - just the transaction receipt. Is this normal? Are there any other steps to take? I tried pasting the receipt's transaction code into the register new item page.

Thanks!

Jon

[cherryaudio Greg]

Hi,

There was a server issue that affected a few people. It should be all fixed now!

If anybody has a similar problem, please contact support directly: https://cherryaudio.kayako.com/conversation/new

Greg