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How long does a 'Pick 3' purchase take to be added to the library?

Posted: Sat Nov 02, 2024 5:45 pm
by JonBiz
Hi all,

I purchased a Pick 3 bundle this morning, but am not seeing the new synths in my account - just the transaction receipt. Is this normal? Are there any other steps to take? I tried pasting the receipt's transaction code into the register new item page.

Thanks!

Jon

Re: How long does a 'Pick 3' purchase take to be added to the library?

Posted: Mon Nov 04, 2024 6:41 pm
by cherryaudio Greg
Hi,

There was a server issue that affected a few people. It should be all fixed now!

If anybody has a similar problem, please contact support directly: https://cherryaudio.kayako.com/conversation/new

Greg